As you know we are an IT company working in the visitor experience market where we design and build fairly large fibre back-boned IT System to move video and audio around large public buildings. For years we thought that because we had IT competence we could maintain and service our in-house IT software and systems.Since we have been partnered with ABM, a very poor user experience for people using our in house systems has turned into a rounded relatively inexpensive high quality experience.We couldn’t be happier with the quality of service, the speed at which problems are resolved and the ability of everyone at ABM to speak to all of us in a language we can understand, little or no challenging 'tech babble' and a real sense that all your team want to do is support us in running our business.The service you provide is praiseworthy - thank you.
We consider ABM support and services to be 5*Plus.
Their response to what could possibly have been a disaster if the NAS wasn’t working today was second to none. Dave as always was polite, efficient and extremely careful to ensure that we (the customer) understands what has happened and what he did to resolve it. We also discussed setting up an independent back-up system for our files and folders to enable our use of a laptop to continue working should we have a recurrence of this nature or, a similar emergency in future, this is now underway. Where and whenever possible we extol the virtues of ABM, particularly, in light of the disastrous IT services we have received in the past.
Well done Team ABM 5*Plus as always!
Just a short note to say a big thank you to your team for the high quality delivery and implementation of our new IT system. As you know the project involved disentangling one division’s systems from the holding company and installing new hardware including servers as well as software. The team did an excellent job in a time frame that suited our business. With a business servicing thousands of contracts, a quick turnaround time was crucial in maintaining a high level of customer service. As a user of your services for over 3.5 years I cannot recommend you highly enough.
Just wanted to pass on a quick message of thanks to you and your team at ABM for all your recent help with various IT issues that are of a non-hardware nature. Our accounts said you have been fantastic at solving our IT problems we have been experiencing with our invoicing and ERP solutions...
I would like to say how pleased we are with the service that we have received from ABM over the last few months. We had ordered a NAS solution from ABM and whilst we were waiting for our new solution, our existing server failed. You and your team worked with real professionalism to get us back up and working until the arrival of our new solution, some 2 weeks later. All of your staff that attended our offices were extremely helpful. Our new solution is now up and working and we feel extremely reassured as we try to grow our business.
I would highly recommend ABM for all computer needs and look forward to working with you in the future.
I have worked closely with ABM Computer Solutions for more than 10 years and have got to know them very well. Over that time they have brought solutions to many different computer problems that I have presented them with - across a wide range of business issues and sectors. I have no hesitation in recommending them to you.
I was one of ABM’s first customers over 10 years ago. Anthony sorted out my home IT system and I was so impressed with his service that I used ABM in my Pharmaceutical Print and Design business... Since then, ABM has been my corner stone "go to" people in all businesses that I have been involved with... ABM currently supports my business, and always provides a friendly, professional service. One of the key differences with ABM and especially with Anthony is that he is prepared to go out on a limb, using his vast experience to offer different, cost effective solutions that the client would not necessarily have thought of. I could not recommend them highly enough and I would welcome the opportunity to be contacted to supply ABM with a reference any time.
I have no hesitation in recommending them as a company with which to do business with. ABM Computer Solutions is one of the best that we have ever dealt with. Their practice is professional and their response time for on site support is second to none. Based on our experience, any company should be very pleased with the service and professional IT support ABM Computer Solutions provide.