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ABM's Privacy Policy

Transparency with your data is important, if you have any questions call or email us

Types of information we collect

> Name, address and job title
> Contact telephone information and email address
> Other information relevant to your enquiry / or our services

Reasons for collection

> Conducting business and developing relationships with affiliates
> Accounts, processing payments, reconciliation, collection, complaints and enquiries
> In order to provide focused marketing and information 

Data Transparency

Methods of collection

ABM collect information relevant to the services it provides via yourself and third - party trusted suppliers. We will collect this information over the phone, meeting with you, by email and via any contractual requirements we hold. 

How long do we keep your data?

As mentioned on our GDPR page. We will keep your data for as long as necessary. We generally keep personal information for 6 years after the last contract you have with us. (recommended via HMRC & RICS)

Lawful Bases

ABM process your information under the following;
> Performance of a contract: where you enter the contract with ABM and we need to process your information as part of this contract
> Legitimate interests: Some information is processed as part of its legitimate interests which include: Fraud, risk assessment, due diligence, network and information security, suppressions and managing opting out of communications, profiling, monitoring, cloud storage, acquisitions, updating customer details, sales and other core products and service provided by the data controller
> Consent: where we process information under consent we will seek your clear and unambiguous consent prior to processing your data 

Information We Share

We do not sell or otherwise disclose personal information we collect about you, except as described in this Privacy Policy, or as indicated via the consent process at the time the data is collected. We share the information we collect with, but not limited to:
> Formally contracted service providers to perform services on our behalf
We contractually require these service providers to safeguard the privacy and security of personal information they process on our behalf and authorize them to
> Only use or disclose the information as necessary to perform services on our behalf or comply with legal requirements 

Access & Correction

You may have the right to:
> Obtain confirmation that we hold personal information about you
> Request access to and receive information about the personal information we maintain about you 
> Receive copies of the personal data we maintain about you.
To exercise these rights please contact us
If you feel that the information we hold about you is incorrect or inaccurate you can contact us outlining the issue and we will adjust the data.

Opting Out

The rights and choices section of this policy specifies your ability to opt out or limit the usage of the information collected whereby a contractual agreement is not in place.
If we obtain your information by consent you have the right to withdraw any consent your previously provided to us at any time.
You can exercise your right to prevent data processing by following the instructions on the pages where we collect your data or alternatively invoke the right to be forgotten.
By clicking the unsubscribe link in our emails: you will stop all email communications.  

Security:

In order to prevent unauthorized access of disclosure, ABM have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we hold in our offices.

This is explained further in the GDPR page of our website.

Updating this Privacy Policy:
We will update this statement from time to time and where we undergo substantial changes to our privacy statement we will endeavour to inform you directly about these changes.

Contact us, complaints and feedback:
If you:
> Want to make a complaint about a breach of your personal information, applicable to privacy laws/ principles or a concern about ABM privacy practices
> Would like access and/ or update information or preferences you provided to contact / feedback

Write to us at:

dataprotection@abm.uk.net
or
Anthony Moignard
Unit 8 – 9 Temple Bar Business Park
Strettington
Chichester
West Sussex
PO18 0TU

To assist us in responding to your request, please give full details of the issue. We will attempt to review and respond to all complaints within a reasonable time frame.
If we cannot for lawful reasons complete your request we will explain this to you to the extent that we lawfully can.