Why outsource your IT maintenance to ABM Computer Solutions?
- Flexible IT support contracts
- Tailored IT support
- Excellent response times
- Technical engineers trained to high professional standards
- Understanding key business industries
- Reduced costs rather than employing in-house technician
- You pay for your exact requirements
- Partnered with some of the best suppliers to ensure cost effective hardware and software
Does this sound good? As a business owner myself, I understand you do not have time to waste on malfunctioning technology. Your infrastructure should be tailored to you, and should work around your business requirements. ABM can supply this hassle free and cost consciously.
Support Type | Response Time | How does it work | Cost |
Ad-Hoc | 24 Hour Response | Raise a ticket, we will endeavour to resolve your issue promptly | Invoiced 30 minute blocks |
Pre-Paid Support | 4 Hour - System Down8 Hour - Non Critical | Raise ticket, we will resolve your query, user defines priority, call will be charged against your pre-paid commitment, comprehensive report provided at invoice or when requested | 14 Hours Pre-Paid, billed in 15 minute blocks, once used a further invoice will be raised with a detailed report of previous usage |
Monthly Support | 2 Hour - System Down4 Hour - Non Critical | Raise ticket, we will resolve your query, user defines priority, if equipment is part of the agreed support schedule, all time is included | Fixed fee per month based on a per PC / server cost |
Comprehensive IT support for small medium enterprise (SME’s)
Comprehensive IT services for larger enterprise
- Tailored response times around your business
- Access to our comprehensive ticketing solution
- A scheduled meeting to discuss support usage and further possible projects
- Detailed reports of time spent, tickets raised and achievements per month
- Management of all IT/ technology based assets
- Chance to have an IT technician on site for a whole day (weekly/monthly etc)
Are you fed up with training IT resource only to find they have taken employment elsewhere? Disappointed with project delays, excuses and un budgeted increased costs? Do you feel exposed for IT support when your technician is on annual leave? Are your current IT support company satisfying your technology requirements? Do they understand your business objectives?
IT support Chichester, Sussex for servers, computers, PCs / desktops or laptops for your business
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