Established in 2000, our client produces a weekly, local newspapers with an overall distribution to local homes of in excess of 32,000.
Seeing a continued growth, our client has had articles featured on a national stage including Radio 4 and the Daily Telegraph. They have a unique take on local, national and international news that sets their publications apart from other regional titles. They boast a smart phone app, emailable editions of all of their papers, including a healthy subscriptions database.
ABM has been working with this client since 2014 where we designed and implemented a disaster recovery plan.
Our clients requirement
Our client was using an old Windows Server 2000 machine that was coming to the end of its life. They required a comprehensive backup solution for data protection and disaster recovery. The server was also to be looked at with the intention of any maintenance work and recommendations for upgrading/replacing. Checks to the network connections and anti-virus on all PC’s was also to be reviewed.
Unfortunately, the day after agreeing to implement a backup system the server had a serious failure. The client then invoked our services to diagnose the fault and provide a recovery solution as soon as possible.
While diagnosing we discovered the RAID storing the data had failed with hard disk failure and this put the client in a down state.
Our proposed solution
Our planned recommendations took a back seat whilst we focused our efforts on recovering their corporate data
We were fortunate enough that the second hard disk had limited accessibility, we used our recovery tools to extract all data available, we agreed to source a Netgear Storage Solution to replace the failed server, created the relevant security and shares then restore all available data to this device, connecting desktops, laptops and Mac's to continue day to day operations
We were also asked to source equipment which we installed and configured to have their online booking system operational, while also sorting their rack, installing a new switch, UPS and AV for all workstations
The organisation have a new storage solution, new equipment running their booking system, we have overhauled their network switch gear and supplied a comprehensive backup solution that reports daily its status.