Case study to replace outdated internal systems, with a new software solution, incorporating all customer requirements.
About Our Client - Established in 2005 our customer has several salons situated around West Sussex. With vast experience in the salon industry, and only employing the best hair stylists. Our customer is a popular choice in the salon industry.
Client Requirements - To facilitate the replacement of Outlook calendars for booking in clientele. As well as several inefficient manual processes like daily sales figures, stock taking and staff holidays.
Our Solution - Like many, our client was un impressed with the off the shelf solutions available. ABM met with the director and established all of the requirements for the bespoke software.
The Outcome - The product created has many helpful tools including: Calendar functionality for both stylist and customer, daily take, stock checking, customer access, client history records (such as colours used or missed appointments) and employee annual leave. The client was extremely happy and reports improved workflow.